Shipping & delivery

Tracked to your door.

Every order ships with a tracking link. US delivery takes 5–8 business days.

Tracking link

You get a tracking link by email as soon as your order ships.

Tracked delivery

5–8 business days anywhere in the US.

Ships from the US

No customs fees, no surprise charges at delivery.

Details

Delivery questions

How do I track my parcel?

You get an email with your tracking link as soon as your order ships. You can also use our Track my order page.

Which countries do you ship to?

We ship to all 50 US states. International shipping is coming soon.

My tracking hasn’t moved in 3 days.

It happens at peak times. If it is still stuck after 5 business days, write to us and we sort it out.

I entered the wrong address.

Email us within 12 hours of your order and we update it before it ships.

My parcel is lost or damaged.

Send us a message (and a photo if damaged). We ship a new one for free.

Shipping policy

Every order ships with tracking. Delivery is tracked to your door.

  • United States (all 50 states): 5–8 business days
  • International: coming soon

You receive a tracking link by email as soon as your order ships. If your parcel is lost or arrives damaged, write to contact@rejenbeauty.com and we ship a new one for free.